Terms of Service

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1. By signing up for AppFactorie services (Services) or any of the services offered by AppFactorie, including but not limited to App2Go, CloudHR and OnDemand, you are agreeing to be bound by the Terms of Service set out below (Terms of Service). Any new features or tools which are added to the current Services shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time by going to the AppFactorie website. AppFactorie reserves the right to update and change the Terms of Service by posting updates and changes to the AppFactorie website at any time. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you and by continuing to use the Services you will at all times be deemed to be bound by the most current Terms of Service.

2. Please read the Terms of Service as they detail your legal rights and obligations.


3. AppFactorie is a business located in Hong Kong, who also operate subsidiary companies in other countries. These companies are contracting parties on behalf of AppFactorie Hong Kong.

4. The entity or person that you register as the Administrator is referred to as you or your for the purposes of these Terms of Service, and you are the counter-party to this agreement with AppFactorie.


5. By registering with AppFactorie, and utilising the Services, you are agreeing to be bound by these Terms of Service.


6. AppFactorie can amend these Terms of Service (in whole or in part) at any time. Amendments will be effective immediately upon posting on the AppFactorie website. You are responsible for ensuring that you are familiar with the latest Terms of Service at all times. Your continued use of the Services and AppFactorie Platform represents your agreement to be bound by the Terms of Service as amended from time to time.


7. You warrant that all information provided by you at any time is true and accurate in all respects.

8. You must not use the Services for any illegal purpose and you are responsible at all times for ensuring compliance with the laws of the jurisdiction within which your App is operating in.

9. You agree to indemnify AppFactorie, its related companies, and the directors, officers, agents and employees of the same for all losses, costs, liabilities and damages (including all legal fees and expenses on a full indemnity basis) suffered by AppFactorie or any such party as a consequence of any act or omission by you, any unauthorised access or use of the AppFactorie website or Services by you, any breach of these Terms of Service by you, or your violation of any law or the rights of any third party.

10. You are responsible for all content that you upload using the Services and for all activity associated with your AppFactorie account. AppFactorie shall have no liability whatsoever to any party in respect of any use by you of the Services.

11. AppFactorie reserves the right to refuse service to anyone, and to modify or terminate the Services, for any reason and at any time, without notice.

12. AppFactorie shall be entitled to terminate this agreement at any time, and without notice, in the event of any breach of these Terms of Service by you (as may be determined by AppFactorie in its sole discretion) or in the event that AppFactorie suspects that you have engaged in any fraudulent or illegal activity utilising, or in connection with, the Services or AppFactorie platform.

13. You agree not to involve, or attempt to involve, AppFactorie in any dispute or claim arising in respect of any transaction involving any of your employees, associates, customers or suppliers.

14. You understand that your content (other than credit card information which is always encrypted) may be transferred unencrypted, transmitted across various networks and changed to conform to the requirements of connecting networks or devices.

15. AppFactorie may, but has no obligation to, remove any content or account containing content that it considers in its sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or in violation of another party’s intellectual property or these Terms of Service.

16. Verbal or written abuse of any kind, to or in respect of any person or entity, will result in the immediate termination of your account.


17. AppFactorie provides the Services to facilitate the development of web and mobile applications for a variety of industries. AppFactorie does not act as your agent and shall have no liability whatsoever to you or any other person in respect of orders, appointments, bookings or transactions implemented utilising the AppFactorie Platform and Services.

18. AppFactorie provides the Services on an as is, as available, basis and makes no representations, and gives no warranties, with respect to the continuity or availability of the Services. AppFactorie excludes all and any liability arising from the supply of, or failure, interruption or delay in the supply of, any of the Services; the appropriateness of the Services for any particular purpose; the incorrect, inaccurate or delayed transmission of any transaction; or your use of the Services. AppFactorie may at any time modify or withdraw, on a temporary or permanent basis, and wholly or in part, the AppFactorie website and/or any of the Services and shall have no liability to you or any other party with respect to, or arising out of, any such modification or withdrawal.

19. AppFactorie makes no representation or warranty that the Services will be uninterrupted or error-free, or that the Services are free of viruses. All implied conditions, guarantees and warranties are expressly excluded to the maximum extent permitted by law. AppFactorie shall not be liable for any loss or damage of any nature whatsoever (whether direct, indirect, special, consequential, exemplary or otherwise) arising out of, or in connection with, your use of, or inability to use, the Service or the performance, or lack of performance of the Services.

20. AppFactorie does not warrant or represent that the quality or nature of any products or services available to or obtained by you through AppFactorie will meet your requirements or specifications, or that any errors or bugs in such products or services will be corrected.

21. Technical support is only provided to paying account holders and is only available via email at support@appFactorie.com.

22. AppFactorie may provide you with access to third party tools over which AppFactorie neither monitors nor has any control or input. You acknowledge and agree that AppFactorie provides access to such tools on an as is, where is, basis without any warranties, representations or conditions of any kind and without any endorsement by AppFactorie. AppFactorie shall have no liability whatsoever arising from or relating to your use of optional third party tools.

23. Any use by you of optional tools offered through the AppFactorie platform is entirely at your own risk and discretion and you should ensure that you are familiar with and approve the terms on which such tools are provided by the relevant third party provider/s.

24. AppFactorie strongly recommends that you seek specialist advice before using or relying on such tools. In particular, tax calculators should be used for reference only and not as a substitute for independent tax advice when assessing the correct tax rates that you should charge end users.


25. AppFactorie owns all intellectual property rights and copyright in the AppFactorie Platform, website and Services (including with respect to functionality, content, text, graphics, logos and icons) and the software and other material underlying or forming part of the Platform, Services and/or website. You agree that you will not, in any manner or by any means, reverse engineer, resell, adapt, reproduce, copy, store, distribute, print, display, publish or create derivative works from any part of the Platform, website or Services, or attempt to commercialise, copy or sell any information or matters derived from the Platform, website or Services.

26. AppFactorie does not claim any intellectual property rights over the material you upload or otherwise provide when utilising the Services. All such material remains yours. By uploading images of and information describing your products you agree that other internet users can view the same and you agree that AppFactorie may store and display them and may at any time review all content submitted by you utilising the Services.


27. A valid credit card is required for the payment of all fees. Fees will be charged to your credit card monthly in advance commencing on the date that each relevant Service is subscribed for by you.

28. Prices for using the Services are subject to change on 14 days’ notice. Such notice may be posted on the AppFactorie website. You are responsible for ensuring that you are familiar with the latest prices at all times. Your continued use of the Services represents your agreement to be bound by the prices as amended from time to time.

29. All Services are billed on a monthly basis in advance. You will be invoiced by email. As well, a copy of the invoice will appear on your account page on the AppFactorie Platform. Any disputes regarding an invoice must be raised within 10 days of the date of the invoice otherwise it will be deemed accepted by you in all respects.

30. All fees are exclusive of all federal, provincial, state or other governmental sales, goods and services, harmonized or other taxes, fees or charges in force at any time (Taxes). You are liable for all Taxes applicable to the provision of the Services to you. If you are required by law to make any tax deduction, withholding or payment from any amount payable by you to AppFactorie, or AppFactorie is required by law to make any payment, on account of taxation (other than taxation on its overall net income) or any other matter, on or in relation to any amount received or receivable by it from you, the amount paid or payable to, or received or receivable by, AppFactorie shall be increased to the extent necessary to ensure that, after making the deduction, withholding or payment, AppFactorie receives and retains (free of any liability in respect of any such deduction, withholding or payment) a net amount equal to the amount that AppFactorie would have received and retained had no such deduction, withholding or payment been made.

31. Under no circumstances will you be entitled to a refund from AppFactorie.


32. You can terminate your account with AppFactorie at any time within the agreed terms by emailing support@appfactorie.com. Once your account is terminated all of your content may be deleted from the AppFactorie system. As deleted data cannot be retrieved, please be sure that you do wish to terminate your account before doing so.